Frequently Asked Questions

Reserving DJ Tell It for your event is a seamless process. While we offer several ways to start the conversation, please note that all formal bookings are finalized through our secure online portal. Booking Options Online (Preferred): Visit www.djtellit.com/booking to select your service, check date availability, and submit your event details directly. Email: Send your event date and requirements to support@djtellit.com. Phone & Text: Reach out to us at 757-525-3885 with your event information. Finalizing Your Date To ensure accuracy and secure your date on our calendar, all clients—including those who reach out via email or phone—will be directed to our official website to complete the booking process and submit the required deposit.

The Wedding Booking Process 1. Initial Consultation Your journey with DJ Tell It begins with a personalized consultation. This session allows us to develop the "blueprint" for your celebration, ensuring every detail of your vision is captured. This step is essential for providing you with a tailored quote that accurately reflects the scope of your big day. 2. Your Custom Proposal Following our consultation, you will receive a formal proposal (no pun intended) that outlines your selected services and a transparent breakdown of pricing. 3. Flexible Payment Planning To make your planning process as stress-free as possible, we offer structured monthly installments. Automatic Billing: Clients who book our full suite of services (all three primary services) will have an automated monthly payment plan established. Invoice Scheduling: Once the proposal is accepted and the agreement is signed, your invoices will be automatically generated and sent according to the agreed-upon schedule. 4. Securing Your Date Your date is officially secured once the contract is signed and the initial deposit is received. From there, you can focus on the countdown to your wedding while we handle the rhythm of the night.

Tailored Service Solutions At Tell It Then Entertainment, we believe your investment should align perfectly with your unique vision. To provide maximum flexibility and transparency, we have transitioned to a Bespoke Service Model. The "Pick-Your-Own" Advantage Rather than offering rigid, "one-size-fits-all" bundles that may include services you don't require, our pricing is modular. This allows you to curate a service package that fits the specific needs of your event. Precision Planning: If your requirements are limited to the wedding reception, our consultations and planning phases will focus exclusively on that portion of the evening. Transparent Investment: You only pay for the specific services and timeframes you select, ensuring a premium experience that respects your budget. Scalable Options: Whether you require a high-energy reception, a sophisticated ceremony soundscape, or a full-day production, our model scales to match your itinerary. By selecting only the services essential to your celebration, you receive a concentrated level of expertise where it matters most to you.

Yes, we love bringing your vision to life! Whether it's a themed party or specific song requests, DJ Tell It is flexible and ready to adapt to make your event unforgettable.

The sooner, the better. Weddings and peak event dates can fill up fast, so we recommend reaching out as early as possible to lock in your date. If your event is coming up soon, contact us anyway — we’ll do our best to fit you in.

We’re based in Portsmouth and serve Hampton Roads, VA, including nearby cities and event venues. If your event is outside the area, reach out and we’ll let you know if we can travel there.

Yes, absolutely. We love working with your music ideas and making sure the vibe fits your event. You can share must-play songs, do-not-play songs, and any special requests during planning.

We accept credit cards, PayPal, Apple Pay, and Google Pay. We also use secure online payment options to make booking and payment as easy as possible.

Our cancellation and refund terms are covered in our Refund Policy. In general, eligibility depends on the timing of the cancellation and the details of your booking agreement. If you have questions before booking, contact us and we’ll walk you through it.